Terms and conditions
Terms & Conditions – B.Motiram
Last Updated: 10.03.2026
Welcome to the website of B. Motiram. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing this website and purchasing from B. Motiram, you agree to abide by these Terms & Conditions, our policies, and applicable laws. If you do not agree with any part of these terms, you should discontinue using the website immediately.
These terms apply to all users of the website including browsers, customers, merchants, and contributors of content.
2. Products & Services
- Motiram offers a range of jewellery products including but not limited to gold, silver, gemstone, and fashion jewellery.
We make every effort to display product images, designs, colors, and details as accurately as possible. However, slight variations may occur due to photography, lighting, or screen display differences.
All products are subject to availability. We reserve the right to limit quantities or discontinue any product without prior notice.
3. Pricing & Payments
All prices listed on the website are displayed in Indian Rupees (INR) and are subject to change without prior notice.
We ensure secure payment processing through trusted payment gateways to protect your transaction and personal information.
Accepted payment methods may include:
- Debit Cards
- Credit Cards
- UPI
- Net Banking
- Other secure digital payment options
Orders will only be processed once the payment has been successfully completed.
4. Order Confirmation & Cancellation
Once an order is placed, you will receive an order confirmation email or message with the details of your purchase.
- Motiram reserves the right to cancel or refuse any order if:
- The product is unavailable
- Payment authorization fails
- Incorrect pricing or product information is displayed
- Fraudulent or suspicious activity is detected
Customers may request cancellation within a limited time frame before the order is processed or shipped.
5. Shipping & Delivery
We provide shipping across India. Orders are processed and dispatched within the estimated time mentioned on the website.
- Free shipping is available on orders above ₹2000.
- Orders below this value may include applicable shipping charges.
Delivery timelines may vary depending on the customer’s location and logistics service availability. B. Motiram is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
6. Returns & Refunds
Returns and refunds are subject to the terms outlined in our Return & Refund Policy.
Generally:
- Returns must be requested within the specified return period which is 7 Days.
- Products must be unused and returned in original packaging with all tags, invoices, and certificates.
- Certain items such as customized jewellery or hygiene-sensitive products may not be eligible for return.
Refunds, if approved, will be processed to the original payment method within the applicable processing period.
7. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product images
- Graphics
- Text
- Website design
is the intellectual property of B. Motiram and is protected by copyright and trademark laws.
No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.
8. Customer Responsibilities
By using this website, customers agree to:
- Provide accurate and complete personal and payment information
- Maintain the confidentiality of their account details
- Use the website only for lawful purposes
- Not misuse the website or attempt unauthorized access to systems or data
Any misuse of the website may result in account termination or legal action.
9. Limitation of Liability
- Motiram shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or products purchased through it.
While we strive to ensure accurate information, we do not guarantee that all content, pricing, or product descriptions are error-free.
10. Changes to Terms
- Motiram reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Any changes will be posted on this page, and continued use of the website after updates constitutes acceptance of the revised terms.
11. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the courts in India.